Shipping, Returns and Cancellation Policy

 


Returns Policy

Returns are gladly accepted returns within 30 days of receipt of your shipment, for products that were damaged during shipping. Please send us an email to hello@jasonogorman.ie if you have received a damaged item.

Prints must be returned in original condition and in the original, undamaged packaging not later than 14 days from the day of the decision to cancel.  We reserve the right to refuse any returns, that do not fulfil these criteria. 

Please note that you are responsible for the shipping back to us. Returns happen at your expense (shipping costs are to be paid by you).

In the event we find no fault, we reserve the right to recharge you for the item/s and to recover our fees and expenses from you.

In the event we do find fault, we offer a replacement or a refund of the print. The original shipping charge is not refundable.


Cancellation Policy 

You have the right to cancel your order within 14 working days from the date you received your order.

To cancel your order please contact us at hello@jasonogorman.ie

Providing your order has not been dispatched you will not be charged for any postage costs.

If your order has already shipped, please see our Returns policy regarding shipping costs.

Cancellations cannot be made on special orders, commissions or prints which has been specially altered at the buyer’s request.

Shipping

Each piece will be packaged up safely to protect your order.

Prints are wrapped in acid-free tissue paper and delivered rolled in a strong postage tube.

Shipping charges in Ireland are a flat rate of €4.80 using An Post standard postal service.

Shipping charges to the United Kingdom are a flat rate of €6.50 using An Post standard postal service.

Shipping charges to all European Union (E.U.) countries are a flat rate of €7.00 using An Post standard postal service. 

Shipping charges to the rest of the world are a flat rate of €8.00 using An Post standard postal service.

Jason O’Gorman is not responsible for any additional levies / customs / import taxes incurred by you (the buyer).

Please contact hello@jasonogorman.ie for any shipping queries.

After sales customer assistance

Please send us an email to hello@jasonogorman.ie for any after sales assistance.

Got Questions? We’re here to help.  If you can’t find the answer you’re looking for, just pop us an email at hello@jasonogorman.ie & we’ll get back to you as soon as possible.


How can I buy prints?

No need to create an account to browse and buy – simply add to your shopping cart & checkout!


How can I pay?

All major credit cards (Visa, MasterCard) and debit cards are accepted.


What sizes are the prints?

Please refer to the individual prints description for information on sizes.


Are the prints framed?

The prints are sold unframed. 


Can I buy a custom made illustration?

Absolutely. Just drop us an email to hello@jasonogorman.ie and we’ll be happy to discuss.


Where do you ship to?

We ship worldwide.


What happens if my print is faulty?

Please refer to our returns policy.


Can an order be cancelled?

Please refer to our cancellation and returns policy.


How will I receive my refund?

We process all refunds to the original card used when you placed your order. 


Is making payments through JasonOGorman.ie secure?

We take security seriously. Please refer to our Privacy Policy.