FAQ

 

Got Questions? We’re here to help. If you can’t find the answer you’re looking for, just drop us an email at hello@jasonogorman.ie & we’ll get back to you as soon as possible.

How can I buy prints?

No need to create an account to browse and buy – simply add to your shopping cart & checkout!

How can I pay?

All major credit cards (Visa, MasterCard) and debit cards are accepted.

What sizes are the prints?

Please refer to the individual prints description for information on sizes.

Are the prints framed.

The prints are sold unframed.

Can I buy a custom made illustration?

Absolutely. Just drop us an email at hello@jasonogorman.ie and we’ll be happy to discuss.

Where do you ship to?

We ship to Ireland and all other European Union countries.

I am a business located outside of Ireland but within the EU. Can I buy prints?

Yes of course, please email hello@jasonogorman.ie pre-purchase with your order and a zero rate of VAT invoice will be issued, once the conditions of EU member states Inter-Community supplies (ICS) are meet. Once this invoice is paid, your print will be packaged and posted to you. 

What happens if my print is faulty?

Please refer to our returns policy.

Can an order be cancelled?

Please refer to our cancellation and returns policy.

How will I receive my refund?

We process all refunds to the original card used when you placed your order. 

Is making payments through JasonOGorman.ie secure?

We take security seriously. Please refer to our Privacy Policy.